I meant to email you before the holiday but forgot until now.
When I got home after our email conversation on 27th March, the lightbulbs had not been changed in my house and the A/C is still not working properly. I wonder whether the maintenance people went to the wrong house that day? My house is 71/19. Is it possible for someone to go to the house and change the lightbulbs in the wall light on the stairs (there are two bulbs on the floor underneath that I already bought)? Also to look at the A/C in the main front bedroom as I don't think the thermostat works - it is the same temperature no matter which it is set to and it does not feel very cold.
Thank you