Dear K.Itti,
I received the test reports by email.
1.) How about new box sample to test and to present to us to show its more strong?
2.) What did your paper supplier say? Did they inform paper quality change?
As discussed we have claims that need to be resolved. If you can wait I will limit claim as best as possible. If you cannot wait I will estimate claim amount on Monday and advise back for deduction from payment next week.
I look forward to your advice.
Best Regards