Finally, Confucian managers are expected to possess xin, or trustworthiness. In addition to being a
trustworthy person, the manager is expected to be true to the mission of the organization. The Chinese
manager is responsible for maintaining control and insuring that all subordinates follow policies
consistent with the mission of the organization. In China we find a strong orientation towards building
and maintaining trust. Trust begins with the leader and is facilitated by maintaining a harmonious
organization, even to the extent that employees become indoctrinated in the “party or company line.”
Again, personal traits such as trust can be seen as more important than abilities or performance.