Hi Donerdee,
Thank you for contacting IMVU.
We sincerely apologize for the delay. Currently, your order is still being reviewed for further account verification.
We also look forward to delivering your order. However, before we can proceed, we would like to request for a photo of you holding your Id
Additionally, we would like to request that you send in the following:
- clear scanned copy or a clear photo of your government/state issued ID that shows the whole Id, your name, your date of birth and your picture.
Please understand that we�re doing this to safeguard your information. We want to make sure that it is really you who is making this request.
Your patience and understanding regarding this matter is greatly appreciated.
Should you have any other Billing-related concerns, you may go toim.vu/help270 to view our related articles.
Hi Donerdee,Thank you for contacting IMVU.We sincerely apologize for the delay. Currently, your order is still being reviewed for further account verification.We also look forward to delivering your order. However, before we can proceed, we would like to request for a photo of you holding your Id Additionally, we would like to request that you send in the following:- clear scanned copy or a clear photo of your government/state issued ID that shows the whole Id, your name, your date of birth and your picture.Please understand that we�re doing this to safeguard your information. We want to make sure that it is really you who is making this request.Your patience and understanding regarding this matter is greatly appreciated.Should you have any other Billing-related concerns, you may go toim.vu/help270 to view our related articles.
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