4.1 FOOD SERVICE STAFF
➢ Staff must be trained to inform their Supervisor/Departmental Manager of any allergies reported to them by a client. This in turn must be related to the Senior Chef on duty. This procedure must be inserted into the Food Service Health and Safety pack and form part of Food and Beverage Service Staff training accordingly
4.2 KITCHEN STAFF
➢ All chefs and cooks must be trained to respond correctly to any allergy problems related by services staff to them. This must be inserted in the relevant section of the Departmental Training.
➢ Chefs must refer to the relevant recipes to check whether any offending ingredients are present and report this back to the restaurant management who in turn must inform the client.
If a recipe or dish is found to contain a product which may cause an allergic reaction to a client an alternative recipe or dish must be suggested and procedure above (point 3) followed to ensure that the new recipe does not contain an offending product.