Scalar chain:
the scalar chain is a chain of supervisors from the highest tothe lowest rank. It should be short-circuited. An employeeshould feel the necessity to contact his superior through thescalar chain. The authority and responsibility iscommunicated through this scalar chain. Fayol definesscalar chain as "the chain of superiors ranging from theultimate authority to the lowest rank." The flow of information between management and workers is a must.Business opportunities must be immediately avoided of. Sowe must make direct contact with the concerned employee.Business problems need immediate solution, so we cannotalways depend on the established scalar chain. It requiresthat direct contact should be established.