Lana Lowery, a regional manager for

Lana Lowery, a regional manager for a 100-person inside sales staff, notices that the team’s best performer is struggling. Her sales are down 20 percent from a year ago, and she frequently arrives late for work, looking upset. Lowery needs to find out why her performance is suffering. What advice would you give Lowery for communicating with this employee? Which communication channel should she use? What would be the relative importance of candor, listening, and asking questions?

ผลลัพธ์ (ไอร์แลนด์) 1:

Lana Lowery, bainisteoir réigiúnach do 100-duine taobh istigh díolacháin foirne, fógraí go bhfuil na foirne taibheoir is fearr ag streachailt. Tá a cuid díolacháin síos 20 faoin gcéad ó bhliain ó shin, agus a thagann sí go minic déanach don obair, ag breathnú trína chéile. Ní mór Lowery chun a fháil amach cén fáth go bhfuil a feidhmíocht ag fulaingt. Cén chomhairle a thabharfá Lowery as cumarsáid a dhéanamh le an bhfostaí? Cén cainéal cumarsáide chóir di a úsáid? Cad é an tábhacht choibhneasta candor, éisteacht, agus ceisteanna a chur?