1.
Coordination of station and hubs: AirAsia has 14 hubs spread in 4 countries; it helps AirAsia have good coordination and communication, also help AirAsia maintain low cost. 2.
Ticketing and Reservation: AirAsia is the first Airline with ticketless program in Asia. The ticket sales mostly around 80% generated from AirAsia website sales; that very low cost and less commission for travel agent. 3.
Check-in and Gate Operation: AirAsia uses secondary airport and have many hubs; in most airport AirAsia has self-check-in machine; the machines allow passengers to get a boarding pass without going to the check-in counter. It saves cost on human resources cost. 4.
Cargo Management: AirAsia has cargo service in order to fill the emptiness aircraft's belly and gain more profit. 5.
Aircraft Operations: AirAsia aircraft consumes approximately 14 million liters of fuel each year and flies an average of 2.8 million kilometers each year; that's an equal distance to the moon and earth, four times over. 6.
On-Board Service: AirAsia offers limited on-board service; for additional services are charged at cost. 7.
Baggage Handling and Ticket Office: Just same as other airlines.