Project Scope
Customers Segment : Retail Individual Customers
Verification: Thai Customers who pass DOPA and OTP Verification
Products in scope : Retail Products
Only non-critical customer static data can be maintained via call center (Primary Address , Office Address, Email Address, E-Consolidated Statement, E-Statement for specified Retail products, Residence Phone Number and Office Phone Number, Allow to be Contact, Preferred Contact Channel, Communication Language)
Summary result via SMS and E-mail
Reporting: Export to PDF encrypt and Excel files