Statement of Applicability was not properly excluded.
1) The organization has excluded clauses A.10.2.1 to A.10.2.3 withing A.10.2 Third party service delivery management. But the organization has hardware MA for PC and Server, renting the building and also use of ISP. So it could not exclude A.10.2.1 to A.10.2.3.
2) The organization has excluded clauses A.6.1.7 Contact with special interest group. But the organization has subscription to external technical news related to IT and Information Security. So it could not exclude A.6.1.7 Contact with special interest group
3) Due to ISMS scope change to only Provision of Call Center Facilities, including IT Infrastructure, the exclusion related to A.12 would remain only A.12.1.1 Security requirements analysis and specification and A.12.5.5 Outsourced software development. The scope has no software development activities so the other controls have to be excluded.