2. Acceptable Quality Level for IKEA products:
Zero defects accepted by IKEA in final inspection from any lot/batch size ready for shipments.
Sampling plan see example below:
Inspection Level
Sample Size
(Random Pick -Pcs)
*Special Inspection
Pieces (Where applicable)
IKEA AQL
(For all Defects/Deviation)
Level 1
5-10
Testing - 1
Assembly - 1
Measurement, Packaging,
labels - 2
Accept= 0 defects
Reject= 1 defects
Level 2
10-15
Level 3
15-30
Level 4*
25-50*
KPI’s within target = Level 1, KPI’s above target = Level 2 or 3 as agreed by IKEA.
• *For new product starts from Level 4 and IKEA technician decides the sampling size.
• *Level 4 to be used for 3 Inspections after Claim or Quality Alarm for respective product.
• *Special Inspection: Unit load test, cardboard and other tests, label reading, and assembling product.