P&G Moves from Paper to Pixels for Knowledge Management
• Problem: Document-intensive research and development dependent on paper
records
• Solutions: Electronic document management system stores research information
digitally
• eLab Notebook documentum management software creates PDFs, enables digital
signatures, embeds usage rights, enables digital searching of library
• Demonstrates IT’s role in reducing cost by making organizational knowledge
more easily available
• Illustrates how an organization can become more efficient and profitable through
content management
3 © Pearson Education 2012