Procedure
1. Identify the organisation you will investigate. (If you do not have a current workplace, you may identify one by considering a role you would be interested in, e.g. sales, customer service, promotions.)
2. Identify your research techniques (interviews, internet research, other).
3. Have this approved by your assessor before commencing research.
4. Conduct your research and complete the attached worksheets. This will include identifying the following details of that organisation:
a. organisational structure and reporting lines (a labelled organisational chart)
b. description of key job roles
c. employee rights and responsibilities
d. legal responsibilities including duty of care
e. organisational goals and objectives
f. code of behaviour
g. safe work practices.