Hi EIM Team,
Please do a test in this area on a 10.3.1 OS on build 3.1.3.4. This is an exploratory type test to check with those notification setting to be on/off in 3 level ( system, App and contact) and in combinations how the EIM notification works.
We did the same test on 10.2.0 and 10.3.0 before. If anything in doubt, please compare the behavior between different OS if applicable.
A. When both tone and vibrate setting, instant preview as default in system setting – Notification & Normal
1. There is an audio notification when a message comes in
2. There is vibration when a message comes in
3. There is an asterisk (red) on the minimized EIM App when a message comes in, the asterisk is gone when the message is read.
4. In chat view the message sender name is bold when a message comes in, back to normal when the message is read.
5. In the bottom line Chat icon ( to be used to select chat screen) a red asterisk when a message comes in, the asterisk is gone when the message is read.
6. There is an instant preview pop up on top of phone in any UI other than EIM UI when a message comes in
7. In Hub list view the small icon is red (pinkish) when a message comes in, back to grey when the message is read
B. When both tone, vibrate setting and instant preview as customized in system setting – Normal- Customized app notification
1. There is an customized audio notification when a message comes in
2. There is customized vibration when a message comes in
3. There is an asterisk (red) on the minimized EIM App when a message comes in, the asterisk is gone when the message is read.
4. In chat view the message sender name is bold when a message comes in, back to normal when the message is read.
5. In the bottom line Chat icon ( to be used to select chat screen) a red asterisk when a message comes in, the asterisk is gone when the message is read.
6. There is an instant preview pop up on top of phone UI other than EIM UI when a message comes in
7. In Hub list view the small icon is red (pinkish) when a message comes in, back to grey when the message is read
C. When both tone, vibrate setting and instant preview as customized in system setting – notification- Contact notification
1. There is an customized audio notification when a message comes in from this contact
2. There is customized vibration when a message comes in from this contact
3. There is an asterisk (red) on the minimized EIM App when a message comes in, the asterisk is gone when the message is read.
4. In chat view the message sender name is bold when a message comes in, back to normal when the message is read.
5. In the bottom line Chat icon ( to be used to select chat screen) a red asterisk when a message comes in, the asterisk is gone when the message is read.
6. There is an instant preview pop up on top of phone UI other than EIM UI when a message comes in from this contact
7. In Hub list view the small icon is red (pinkish) when a message comes in, back to grey when the message is read