“She said she was concerned about how our members were connecting to our Web site.”
Bob: I just came back from a meeting with Carol, our CEO. While we were discussing the Monthly Membership Report, she said she was concerned about how our members were connecting to our Web site. This really caught me off guard! Our membership growth has exceeded projections and I had assumed that our meeting was to discuss how to handle all the new members. She requested that her Morning Report be modified to include the percentage of our customers who use high bandwidth, and she wants us to analyze the changes in low bandwidth customers versus high bandwidth customers over the past year.