o SAP Service Marketplace contains various target group-specific portals that enable collaboration between SAP and its customers and partners. You can log on to SAP Service Marketplace using your internet browser by entering the following address: http://service.sap.com.
o Your portal for all support-related questions is the SAP Support Portal. It is used to create customer messages, search for solutions in the notes database, download software, request license keys to run your software, and to maintain your system and user data. You can connect to SAP Support Portal using the following address: http://service.sap.com/support.
o If you are interested in receiving a personal walkthrough of the SAP Support Portal, register at http://service.sap.com/portaldemo with your User ID and password.
Visit the welcome page for detailed new user information and helpful first steps in the 'Learn More' area on SAP Support Portal home page or using the link http://service.sap.com/support-welcome.