as a shared issue with the hospital administration
and other professional or industrial bodies. It was
identifi ed by both participant groups as a global
issue that required the NUM to perform certain
activities as part of a larger team addressing workforce
retention. Staff discipline however, was personalized
due to its impact on work relationships
but also because, most of the time, it was a task
completed in isolation. One NUM described the
disciplinary process as:
like working on an island cut off from the rest
of the world.