A guest calls you at the front desk. She is very annoyed. She tells you
that she has been sick and can’t have the air conditioning on. She always
turns it off, but the room attendant turns it back on when she cleans the
room. The guest says that she left a note for the room attendant asking
her to leave the air condition off, but when the guest got back to her room
tonight, the air conditioning was on again.