Proposed Functions and Work Process for
Sales Coordinators
January 2016
Functions
•Strategic Account Sales-Co (SASC): 8
•Bidding Sales-Co (BSC): 3
•Admin Sales-Co (ASC): 2
•Pooled Sales-Co (PSC): 6
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Strategic Sales-Co (SASC)
•SAS 1: Ying (7) – Kluay
•SAS 2: P’Meaw (7) – Amp
•SAS 3: P’Puangpun (5) – Ben
•SAS 4: P’Jring (7) – Kik
•SAS 5: P’Suthep (3) – Kik
•SAS 6: P’Jeab (5) – Yong
•SAS 7: Ah (5) - Jang
•SAS 8: Tuan (4) – Jang
•SAS 9: Mer (2) - Poo
•SAS 10: Wal (6) – Poo
•MA: P’Krit (8) - Aor
Bidding Sales-Co
•Ja
•Kratae
•Som
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Admin Sales-Co
•Duangjai
●Expense reimbursement of all sales and technical teams of SLG and TCS
•Oranut:
●Preparing documents and memos for new staff e.g. access rights
●Transportation reservation and Ticketing
●Training registration
●Purchase of stationery and monitoring stock
●Asset monitoring
●Coordinate with other departments on issues and problems
●Ordering gifts/presents for customers
Pooled Sales-Co
•Kwan, Pook, Kate, Nee, Pat
●Handling the creation of SO for outside customers
●Requesting bank guarantee for customer contracts
●Processing duty stamps on POs and/or contracts
•Chothip
●Assisting in processing payments and/or acceptance in vendors’ system, when required
●Handling the creation of SO for channel sales
●Processing duty stamps on POs and/or contracts
Customer Order
SASC submitting cost sheets not prepared by sales
SASC checking all documents from customers and vendors
SASC coordinating with sales and customers on revised PO or other documents
PSC creating SO, completing work phases, and uploading documents for
PSC forwarding all documents to Finance for processing duty stamp
SASC coordinating with PSC on BG as required by customers
PSC preparing Or Sor 4 and i-Request for Finance to proceed with duty stamp
Customer
Channel Sales
Customer Order (Cont.)
PSC deleting the marks if POs should not be issued at the time SO is created
Upon receiving confirmation from Sales on issuing POs
SASC marking PO checkboxes of the items for which PO should be issued
Emails sent to Purchasing to issue POs
PSC creating SO, completing work phases, and uploading documents
PSC leaving the checkboxes marked for all items PO need to be issued
Customer Order (Cont.)
SASC coordinating with ADM on actual delivery dates of each phase for all the projects of their sales teams
PSC creating SO, completing work phases, and uploading documents
SASC updating actual delivery dates of each phase
SASC sending email notification to Finance to issue invoices
SASC forwarding service reports and/or acceptance to PSC for uploading onto E-Biz
Customer Delivery
SASC coordinating with customers on delivery addresses and/or technical teams on implementation
SASC preparing or assigning Job Orders
Stock to arrange transportation and contact finance on invoices for delivery
Technical staff to check out items for configuration
SASC preparing customized Delivery Order for customers
Upon receiving emails on receipts of items stocked in
Sub Type = Delivery
Sub Type = Implementation
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Bidding and Proposal Preparation
SASC or Sales informing BSC on bids to be prepared and submitted as well as proposals to be prepared
BSC coordinating with all related parties, i.e. Sales. SASC and technical staff to
following up results
request BG
gather information
Following up on bid performance to be returned
bind and finalize bidding documents
submit bids
Lost
Won
Following up TOR to be uploaded into E-Biz
Sales (or SASC) to update bid status in the Sales Forecast before creating SO
Contractual Documents
PSC returning the signed documents to SASC for sending to customers
SASC forwarding the contracts with sales’ signature to PSC to prepare requests and Or Sor 4 for affixing duty stamps
SASC drafting contracts for customers’ review
Finalized contracts
PSC forwarding documents to authorized directors for signing
PSC forwarding the documents to Finance to proceed with duty stamps
Upon receiving documents from Finance
Signed documents
Revised Flows – Purchasing
•Making sure that purchasing staff are included in the email related to stocked-in items to let them aware of the PO to be issued
•Upon uploading vendors’ quotation into E-Biz, emails sent out to purchasing staff to promptly issue PO; Sales-co no longer call or email Purchasing staff on issuing PO
•At the time of creating, Sales-Co to uncheck items for which PO will not be issued. After marking the items. emails to be sent out to purchasing staff for issuing PO
Revised Flows – Purchasing Teams
•Purchasing staff mainly responsible for
●contacting vendors on borrowing demo equipment
●removing selling prices from customers’ PO for sending to vendors upon requests
Revised Flows – Stock
•Sales-Co to include PM names in the Job Orders for the Stock to contact PM directly on delivering the items
•Sales-Co no longer arranging transportation for sales and technical teams
•Sales-Co submitting schedules and/or tran