The concept of ‘Critical Success Factors’ (CSFs) was first introduced by Rockart and the Sloan School of Management (Jefferies et al., 2002 and Hardcastle et al., 2005). Rockart (1982) defined CSFs as ‘those few key areas of activity in which favourable results are absolutely necessary for a particular manager to reach his or her own goals’. Critical success elements are significantly important to help firms or organizations to identify key factors that firms should focus on in order to be successful in a project (Rowlinson, 1999).