1. All requests received from customers are logged for backend fulfilment and are effective from the time they are recorded at the branch.
2. Rules and regulations applicable to normal banking transactions in Malaysia will be applicable for the transactions executed through this site.
3. The Online Bsn Merchant Bank service cannot be claimed as a right. The bank may also convert this into a discretionary service anytime.
4. Dispute between the customer and the Bank in this service is subject to the jurisdiction of the courts in the Republic of Malaysia and governed by the laws prevailing in Malaysia.
5. The Bank reserves the right to modify the services offered or the Terms of service of ‘Online Bsn Merchant Bank’. The changes will be notified to the customers through a notification on the Site.