In practice, an SPO addresses both tactical needs (such as issue tracking and resolution, logistics and coordination, program communication and program management) and more strategic needs (such as program funding, strategic road maps, risk management, and governance). In my experience working with organizations, the minimum required to enable a program area such as the sustainable supply chain requires a “consolidated” program office model, whereby resources are committed, funds allocated and broad oversight is managed by a governing body. Companies can use a variety of software applications to facilitate SPO activities, such as scorecards, dashboards, shared team workspaces and project or program management tools.
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