H1. A firm which operates in highly uncertain, competitive and rapidly changing environments will have a high level of adjustment and improvement in internal environments.
H2. The more frequently a firm operates in highly uncertain, competitive and rapidly changing environments, the more likely ERP implementation will take place.
H3. The more a firm is internally ready for a technological change, the more likely ERP implementation will take place.
H4. The higher the level of ERP implementation, the higher the level of a supplier capability.
H5. The higher the level of ERP implementation, the higher the level of an organizational capability.
H6. The higher the level of a supplier capability, the higher the level of supplier performance.
H7. The higher the level of an organizational capability, the higher the level of organizational performance.
H8. The higher the level of supplier performance, the higher the level of organizational performance.
H9. The higher the level of supplier performance, the higher the level of customer value.