The strategic benefits include the competitive advantage that
can result from a proper and systematic management of the organization’s
knowledge. Through knowledge management, the organization can turn
knowledge into a strategic asset and create an ever learning organization. By
capturing relevant experiences and making them readily available throughout
the organization, the entire organization can learn on itself. By having an
efficient knowledge storage system and intelligent distribution process, the
whole organization can learn from individuals and from groups working within
the organization. Such a system also ensures that the right persons with the
relevant knowledge are consulted at the most appropriate time