• Work with __ customer branches covering 2 countries.(Thailand and Sigapore)
• Helped plan and organize company funtions. Answered the telephone and represented the company in a professional and business like manner
• Provided telephone, online and face-to-face customer service/support within high-volume call centers (Handled 40+ technical/mission – critical call daily and met high service standard.)
• Handled all work processing and typing. Entered data for reports, production item and inventory.
• Maintained database
• Quickly and effectively solve customer challenges.
• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
• Trained the new-hire/trainee
• Installed network appliances such a printer or access point