Dear …………….
Please be advised that in response to your recent quality claim ref # ………. We have issued our report, implemented necessary corrective actions and, where applicable, approved settlement.
We now consider this issue closed and apologize for any resulting inconvenience.
Best regards,
Quality Manager
Dear …………….
Please be advised that we have received your non-conformance report ref…………..dated ……………
Your complaint is being handled by our quality department and you will receive a response within …………... working days from the date of this notification
For all future correspondence regarding this claim please quote ref#............
Best regards,
Quality Manager