Thompson pointed out that when one is looking at a workforce shortage, many factors have to be considered, not just the number of vacancies. “It's a [whole] system that we're talking about,” she said. “In the model we use, when you talk about the workforce, you have to talk about education, how nurses actually enter the workforce, the use of technology, the impact of regulations, reimbursement, leadership, and the delivery system itself.”—Roxanne Nelson, BSN, RN