This study applies a quantitativemethod based on the development
of a structured self-administered questionnaire in order to assess the
conceptual model and test the proposed hypotheses. A total of 350
questionnaires were sent out among the population of the Federal
Territory of Labuan,Malaysia who were at the Labuan Airport Terminal
and Labuan Ferry Terminal during the time of data collection using a
convenience sampling method in October 2012 over a period of two