In order to advance to the next and final stage, it is crucial at this
stage to make a comprehensive assessment of the KM efforts and to identify
and address the possible weaknesses in the KM strategy. For example, at this
stage of implementation of their KM initiatives, Chevron deployed an internal
corporate KM group to undertake a comprehensive assessment and address
weaknesses. On the other hand, World Bank engaged an outside team of KM
practitioners to undertake the same task while Xerox embedded KM evaluation
into its Xerox Management Model assessment process.