7.5.6 Service Realisation Viewpoint
The Service Realisation viewpoint is used to show how one or more business
services are realised by the underlying processes (and sometimes by application
components). Thus, it forms the bridge between the Product viewpoint and the
Business Process viewpoint. It provides a ‘view from the outside’ of one or more
business processes.
Business services are realised by business processes. In Fig. 7.14, we saw the
services that constitute the travel insurance product. The business processes that
realise these services are shown in Fig. 7.15. For example, the Claim registration
service is realised by the Handle Claim business process that we use as an example
throughout this chapter.