The purpose of this paper was to develop a model to measure user satisfaction with information security practices. An in- strument based on information systems literature discussing user satisfaction and information security was developed and validated with structural equation modeling. The vali- dation of the model and the research instrument demon- strated that the significant variables for this study were information quality, system quality, support service quality, work performance, and work relationship. These variables are part of the second-order constructs of information sys- tem performance and effort/benefit ratio, and they are related to user satisfaction with information security prac- tices, as shown in Fig. 1.