Results and Conclusions
In this research, it is tried to find an answer to question if organizational commitment
differantiate according to demographic factors. According to researchs, labor force
turnover ratio is related with organizational commitment. Since banking sector is
known for high labor force turnover ratio, this research is important.
More than half of the sample group is 26-35 age group. Relatively young age could
effect organizational commitment negatively.
63% of sample group is male while 37% is female. Percentge is reasonable according
to Turkish standarts.
High percentage of education level is congruent with the perception about banking
sector have high education level.
Analyses made for if organizational commitment differantiate according to demographic
factors, results are:
-- It is found that continuance commitment of 26-30 age group is less than
41 + group. It can be say that when the age increase, commitment based on
materialistic expectations increase. Since responsibilities increase with age, this
result is an expected conclusion.
-- According to analysis for gender and education level, it could not be found
any relation between any of commitment type. This result is accordance with
literature.
-- According to analysis for job experience, relation found between affective and
continuance commitment. Affective commitment of workers having experience
until 10 years is less than workers having experence 16 + years and more. And
continuance commitment of workers having experience until 5 years is less than
workers having experence 16 years and more. As a conclusion it can be said that
workers having experience 16 years and more, related with their age, are more
committed to organization by emotionally and materiallisticly and have high
degree of belonging.
-- It is found that all three components of organizational commitment are higher
for the workers having stayed last (current) job 8 years and more. This shows
that when the working period increases in the company, commitment increase
as well.
According to the results gained, recommendations as follows:
While most of the results are compatible with literature little is not. But it should not
be disregard that research made only two commercial bank in İstanbul because of
114 Academicus - International Scientific Journal
time and material constrains. So researches that will cover more banks and all around
the country can be more fruitful.
Research can give some clues in order to decrease labor force turnover ratio.
Lastly, institutionalization degree of the bank can effect the results. So with the
researches in different banks, different results can be gained.