Consider the approach employed by Starbucks, perhaps the most recognizable name in high end coffee retail. The company purportedly has sent its vice president for lean, along with a ten-person team, from region to region with a focus that seems simple and clear: Slash the time that workers spend in unproductive motion.
The approach? Teach managers to overcome waste by challenging them to assemble and then break down a Mr. Potato Head toy in less than forty-five seconds