Selection Tools
Application Forms
• Almost universally used
Performance-Simulation Tests
• Use actual job behaviors
• Work sampling - test applicants on tasks associated with that job; appropriate for routine or standardized work
• Assessment center - simulate jobs; appropriate for evaluating managerial potential
Interviews
• Almost universally used
• Must know what can and cannot be asked
• Can be useful for managerial positions
FILTERING. Filtering is the deliberate manipulation of information to make it appear more favorable to the receiver. For example, when a person tells his or her manager what the manager wants to hear, information is being filtered. Or if information being communicated up through organizational levels is condensed by senders, that’s filtering.