The era of global communication is here to stay. With the state-of-the-art technology we have today, we can no longer expect to live our lives communicating only with people in our communities. As a result, anyone who is not well-versed in effectively communicating with people from a variety of cultures will be at a great disadvantage in the future. Your potential for success in life may well be boosted or limited by how well you can communicate with people from cultures different from your own.
In this unit, we will look at how effective intercultural communication allows us to dispel myths, break down stereotypes, foster more respect and acceptance, and build more cooperative relationships with one another.
No one is born automatically knowing the best way to communicate with people. We must learn to talk, read, and communicate in other ways by observing the people around us who teach through their example and instruction. If we have been taught to communicate openly and fairly with people of all cultures, ethnicities, and races, then intercultural communication may seem to come "naturally." But many of us have not been taught to communicate with people whose backgrounds are different from our own. We need to acquire these skills through our own attention and study.
Communicating with people from different cultures can sometimes pose quite a challenge. Misunderstandings and inadvertent offenses are commonplace. For example, problems can arise easily between employees, clientele, and administrators when one or more people disregard, or are not aware of, some of the differences in cultural communication styles. But how can this be improved in your organization?
Improving cross-cultural communication in your organization can be challenging for several reasons. First, many of us spend more of our time with others who share our own culture, race, and/or ethnicity. We tend to feel most comfortable and safe when we are with people similar to ourselves. As we form groups based on similarities, we may unintentionally create barriers and exclude people who are different from us. People from different groups may feel like "outsiders" and be hesitant to approach.
The era of global communication is here to stay. With the state-of-the-art technology we have today, we can no longer expect to live our lives communicating only with people in our communities. As a result, anyone who is not well-versed in effectively communicating with people from a variety of cultures will be at a great disadvantage in the future. Your potential for success in life may well be boosted or limited by how well you can communicate with people from cultures different from your own.
In this unit, we will look at how effective intercultural communication allows us to dispel myths, break down stereotypes, foster more respect and acceptance, and build more cooperative relationships with one another.
No one is born automatically knowing the best way to communicate with people. We must learn to talk, read, and communicate in other ways by observing the people around us who teach through their example and instruction. If we have been taught to communicate openly and fairly with people of all cultures, ethnicities, and races, then intercultural communication may seem to come "naturally." But many of us have not been taught to communicate with people whose backgrounds are different from our own. We need to acquire these skills through our own attention and study.
Communicating with people from different cultures can sometimes pose quite a challenge. Misunderstandings and inadvertent offenses are commonplace. For example, problems can arise easily between employees, clientele, and administrators when one or more people disregard, or are not aware of, some of the differences in cultural communication styles. But how can this be improved in your organization?
Improving cross-cultural communication in your organization can be challenging for several reasons. First, many of us spend more of our time with others who share our own culture, race, and/or ethnicity. We tend to feel most comfortable and safe when we are with people similar to ourselves. As we form groups based on similarities, we may unintentionally create barriers and exclude people who are different from us. People from different groups may feel like "outsiders" and be hesitant to approach.
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