This paper will explore the area of e-health and the technologies as well as the
concepts that are included under its large umbrella in Section 2. Section 3 will discuss
BPR in healthcare using e-health technologies, and describe how BPR principles can be
applied to the healthcare setting. Bearing in mind that e-health is more than a set of
technological applications, a BPR framework will be used in Section 4 to examine the
application of various BPR principles within the healthcare environment. This framework
is used to selectively apply particular BPR principles to address specific problems
plaguing the Canadian healthcare system. The framework also identifies the e-health
technologies and processes that could best support the effective application of these BPR
principles within a healthcare environment. A discussion of the key implementation
issues that need to be addressed when applying these BPR principles is presented in
Section 4.2. The paper ends with further discussion and conclusions in Section 5.