Turn on the Unpaid Item Assistant
Unpaid Item Assistant is a feature that automates the process of opening and closing future unpaid item cases if your listings offer eBay Checkout and approved electronic payment methods.
Benefits of the Unpaid Item Assistant:
Automatic opening and closing a case - after you turn it on you no longer need to manually open or close a case. We do it for you based on your desired time.
Get your final value fee credit faster - the buyer has up to 4 days to pay you after the case is open. If they don't, we will automatically close the case and credit your final value fee. If they pay, we will automatically close the case so you don't have to.
Feedback protection - Buyers can't leave feedback until they complete the transaction with you.
Turn it on now or learn more
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