1. Explain menu and daily specials
2. Listen to guest preferences and provide customized suggestions based on thorough product knowledge
3. Take food order and wine order if appropriate
4. Post food order and wine order to Micros
5. Serve bread selection
6. Where there is a Sommelier: Take wine order
7. Where there is not a Sommelier: post wine order to Micros
8. Prepare table for wine selection
9. Serve wine selection
10. Prepare table for food service, place appropriate condiments on the table
11. Pick up food and accompanying condiments
12. Serve food and accompanying condiments inquire about further needs
13. Clear and detail table
14. Next course (repeat)
15. Follow-up on guest satisfaction
16. Clear and detail table for dessert service
17. Present dessert menu, offer and serve coffee or tea selection, take order
18. Post dessert order to Micros
19. Prepare table for dessert order
20. Pick up dessert and condiments
21. Print check and hold
22. Follow u and continue service
23. Assist with leaving
24. Bid farewell
25. Reset table