A preliminary study was carried out to find if problems occurred in learning the History and Basic Concepts of
Information topic using the conventional teaching and learning methods in UiTM Sarawak. Topic that has been
selected is on the theoretical aspects of information management in which difficult to understand and visualize. The
main teaching and learning material is based on the textbook and it is designed as the sole source of information,
whereby the students could only see single perspective on a history and basic concept of information. An interview
was conducted with 44 students of Diploma in Information Management program, who had taken the subject in their
previous semester. Based on the interview, several problems had been found. From the interview, 23 out of 44
students were not satisfied with the conventional teaching and learning methods using lectures and discussions
based on the notes. Most of the students were identified as having difficulties in visualizing and understanding the
concepts in the topic. 15 students also find that the conventional teaching methods were not interesting at all.