Hello,
My name is Aman following up your case.
I just went through your case details and came to know that you ordered Need for Speed ProStreet.
As I have located your Order and account found information that you have already requested for the refund and you got refund for this game but refund process is in pending mode it would take 5 to 6 business days to get your money back in your account.
- so please wait for some times you would get refund for this game.
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Looking forward to your reply.