We will continue to do everything possible to push Fedex to find the package but we do not want any delays in releasing the cargo when it arrives so please advise if another set of original documents can be produced as replacements.
If the documents cannot be replaced, please contact the steamship companies immediately and ask them to release the shipments without presentation of the original bills of lading. The steamship companies can note in their systems that no original bills of lading are required and the shipments will be released here.
We are hoping that Customs will not ask for original documents and so we will clear with the copies we have already received. Right now, we expect that getting the bills of lading released by the steamship companies will allow us to pick up the cargo even if Fedex never finds the package.
**These 4 shipments have breaded shrimp in them and USDA requires the original Veterinary Health Certificate for the breaded shrimp in order to release the shipment. Is it possible for you to get new certificates?
We will advise to all if the package is ever located by Fedex.
Please advise if you can arrange for releases by the steamship companies and replacement of the vet health certificates. We are very sorry that Fedex lost this package and we will continue to follow up with them and advise if any changes.