Alright, what about the deposit ticket number?
Thank you and we looking forward to your reply.
Regarding this ticket concern, may we ask to advise member to perform below basic trouble shooting and test to access the game again.
1. Delete browser's cookies and clear cache, log out and then log in again.
2. Check the internet network connection, restart modem and then load the game again.
Should issue still persist, kindly let us know. Thank you for your usual cooperation.