- Ability to greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Patience and ability to listen to concerns in dealing with customers.
- Consistently adhered to quality expectations and standards.
- Ability to work under pressure.
- Ability to work in diverse environments and with diverse groups. Extensive knowledge of hospitality etiquette, food preparation, and customer service training.
- Good personality and a team player.
- Knowledge of management and problem solving skills.
- Willing to work at odd hours, on weekends and holidays.
- Education and experience in area of hotel management in particular; and hospitality organizations, structures and operations in general.