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Marvin (Uber)
Dec 28, 10:32
Hi Patthama,
Thank you for reaching out.
Apologies for this toll charge. We use a GPS system for tolls, which may sometimes be inaccurate especially here in Bangkok where toll roads overlap with local roads. I went ahead and refunded the toll fee, you should see the refund on your statement in a few business days.
If I can help with anything else, please let me know.
Be a PRO rider. See how: t.uber.com/RideLikeAPro
Best,
Marvin
help.uber.com
Uber Support (Uber)
Dec 28, 07:24
I have a different issue with my fare:
If you had an issue with your fare that wasn't addressed specifically above, let us know. Make sure the correct trip is selected so we can help you efficiently.
Issue With Fare: I do not use tollway Why charge tolls to me.
Uber Support
help.uber.com
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