A few years ago, the project to reduce seclusion and restraint started in the hospital. The nurses agreed with
the need to reduce coercion and recognized the importance of the reduction project. In 2008, the intervention
‘‘The first five minutes of admission’’ was developed and implemented. Because it had a clear aim and
the elements were well described in a protocol, the nurses were positive about it and expected that it might
help prevent seclusion. From the start, the nurses were optimistic. They experienced the intervention as a
tool which enabled them to approach the patient in an open and honest way. A nurse said,