Conclusion
This study found that both US expatriates and their Taiwanese colleagues believed
that US expatriates need to acquire knowledge and skills through education and
training in knowledge of the nation, relationship building, interpersonal
communication, business protocol, legal issues, and living in Taiwan. US expatriates
believed that they had a need for more knowledge overall and in four of the areas than
did their Taiwanese colleagues: knowledge of the nation, relationship building,
business protocol, and legal issue. The study also found that US expatriates are in need
of intercultural training; however, their companies have not paid enough attention to
this area. Not only is cultural-specific training needed, but there is also a lack of
cultural-general training among US expatriates in Taiwan.