We are willing to compensate for the high moisture, in case we found that the moisture level in our goods as you claimed is higher than 3%, as we agreed in the contract.
However, we would like to see the analysis results at Krabi port from SGS to compare with the analysis result at destination port prior to providing you our confirmation that our goods contains a high moisture
If the analysis results show that we have a moisture. We will continue to compensate for the damage in a standard format that we compensate our customers