• Do not close or navigate away from the login page while retrieving the one-time passcode that was sent to you.
• Each one-time access code is valid for one login only and expires once it is used or after 15 minutes, whichever occurs first.
• If you are having trouble, contact Member Services. Once you are able to log in, you can manage your preferences in Online Banking by clicking on “My Settings” and then “Update security options” to add phone numbers for automated phone messages and text and email address