TOEIC is a well-accepted test type widely used in Asia and Europe in recruiting employees (Roger, 1997; Chapman, 2005). Some business services, such as hotel and tourism, require candidates to obtain high scores in a standardized language test. Alternatively, all candidates are required to take a test constructed specifically to test communication skills needed to perform hotel and tourism services. (Sirikhan & Prapphal, 2011); the skills are known as ‘pragmatic competence’