• Set and designed the (created a new) Patterns of bank products and services: Deposit products (Funding products), Insurance products, Fee from service products.
• Collected Deposit products information and presented them to ALCO.
• Surveyed customer satisfactions in order to better define marketing strategies.
• Collected customer information and kept it on the statistic files.
• Planed and made a schedule for launch new products and services to customers undefined